Get help in the app. … Maybe the support question is too complicated to explain through text-based communication, or maybe you just prefer to speak to someone on the phone. The Help With an Order page has two categories of questions: issues with an ongoing order and issues with a past order. You can find this information in the Uber Eats app or online at Uber.com by signing into your account and looking at the account details page. The Uber Eats delivery fee is a small charge applied to every order to help cover the costs of delivery. If there are no restaurants open at the time you order, or there are no delivery drivers available to take your food from the restaurant to your destination, you will be unable to use the service. {"smallUrl":"https:\/\/www.wikihow.com\/images\/thumb\/1\/12\/Contact-Uber-Eats-Step-1.jpg\/v4-460px-Contact-Uber-Eats-Step-1.jpg","bigUrl":"\/images\/thumb\/1\/12\/Contact-Uber-Eats-Step-1.jpg\/aid11071438-v4-728px-Contact-Uber-Eats-Step-1.jpg","smallWidth":460,"smallHeight":345,"bigWidth":"728","bigHeight":"546","licensing":"