Would need to shop around for alternate coverage. While the policyholder can choose their repair shop, repairs done within the network are guaranteed. i was rear ended by one of windhavens insured drivers while i was stopped at a light. Are you sure you want to replace it? 17%. I was given anywhere from 10-15 claims a day, expected to call those customers, set up appraisals and determine liability, and on top of that WE WERE ALSO THE CALL CENTER. Favoritism is an issue there. After 48 hours, I reached out to Windhaven myself. I called them the next morning as soon as they were open, 8 AM EST and filed a complaint with a guy who had to put me on hold three times to take down my complaint. After a time during which they did not offer coverage in Texas, only in Florida, Windhaven has recently started offering policies in their home state again. Watch this video to learn what you need to do when an insurance company denies your claim. Pay a little more for better care!! Before it was liquidated, the Windhaven auto Insurance app was listed on Google Play. No overtime pay, I worked at Windhaven Insurance full-time for more than a year, Good opportunity , the beginning some supervisors were good then they started firing them. Cancelled my policy a week before it renewed and they still took money out and won't answer the phone or chat now. Learn how to enable cookies. I am now taking legal help because this shouldn't be happening. This will replace the current featured review for targeted profile. I worked at Windhaven Insurance full-time, Inconsistent and deceitful management and constantly changing directives. a month later my car is finally in the shop. Huge opportunity for growth within the company. Let’s learn a little more in the Windhaven auto insurance review by answering frequently asked questions in this section. Windhaven auto insurance customer service is no loner available, the company has no information on its products available and suffers from a very poor reputation regarding claims. We partner with top insurance providers. I tried contacting the adjuster and his supervisor neither of which help. But it’s true, I worked at Windhaven Insurance part-time, Pay Too little, agents were nasty on the phone. They shouldn't even have a 1 start rating !This is the worst Insurance company and like other people said hopefully you don't get in an accident with this cheap insurance. Thieves! Instead, the website directs visitors to find a local agent with whom to discuss coverage, or to use one of the two online options – an agent website or the Clutch Insurance site – to get a quote. We couldn’t find any Windhaven Insurance class-action lawsuits, but the Windhaven Insurance has been in several lawsuits. Windhaven’s mobile app, which is available for iPhone and Android, also has a claims reporting option. #2. A quick search for reviews of the company even reveals a local news story where a Windhaven customer had to bring in the media’s “Consumer Watchdog” team to get the company to pay for the damage to her vehicle. 8 Questions You Should Absolutely Ask An Interviewer. Windhaven insurance A.M. Best rating doesn’t exist.