(I found my old range card tucked in my gun tool kit, I was going to show it to them last time to show I really did use to come here but why bother. We got lectured on gun ownership and children. You are only allowed to shoot handguns here so no AR-15 practice allowed! I felt welcomed by the rest of the staff working that day as well, and while I had no idea what to expect and was very nervous, I felt very comfortable and incredibly happy with my experience by the end of my visit. I decided to purchase the $72.99 leather belt holster that sits on side behind your hip on the back. If more people would take the time to write reviews I would have never come to this business. No RSO was present on the range during our hour but I assume they watch on cameras. Steve took his time making sure I was comfortable and going over all beginning aspects of guns and shooting. Let me start this review stating the facts about my very limited yet eventful visits to the marksman.I want to be clear that I have never had the marksman handle a FFL transfer for me as I randomly picked them from a list of FFL dealers through a website I have used many times to order weapons from in the past. Would not recommend this range. From the moment I walked through the door to the end of my visit I had this overwhelming sense of perceived bias from one of the older customer service reps working both days i visited this store. The place was clean and the staff was somewhat helpful. My lungs and eyes didn't burn afterwards, my asthma was no more of an issue at the range as it had been before heading over there that day. The rental selection seems to be three stars. I inherited three firearms from a family member and had them transferred in from a different state. If I visit again, I'll be wearing a particulate mask or a filtered regulator.2.) Also the range has horrible ventilation and they have no range officers to regulate safty rules. We offer weekly, biweekly, monthly, move in/ move out, post construction cleaning, along…. If you're talking about their range safety class they require prior to going into the range, they do them as needed if I'm not mistaken. I-64 West to Exit 250B. Plus our trigger finger was getting itchy for some range time. Phone Number- (757) 872-4130… Also No double taps. If you like shooting in a dark leaky basement this is your place!!!! I explained to him that I was here to pick up my weapon that I had already payed for and was approved for. You can also ship your firearms here as well if you don't wanna use QM off Denbigh.This is an indoor range which is decently lit and you should probably bring sweater since it gets kind of cold. After entering my information the customer service rep informed me that my background check had been delayed and could take anywhere from 5 minutes-the maximum allotted number of days. I signed up for a private lesson and my instructor was Steve. The location is a nice size, they sell guns like rifles, pistols and revolvers. Selection is four stars. Couldn't have asked for a better instructor or first experience. This place treats you like a piece of $h1t unless you're wearing a badge. Customer service sucks! I didn't think this would be a problem since they had a huge sign under the counter that said "You must have your receipt to return or exchange and item". I bought my first revolver here last night  (12/18) Jake and another sales person helped me out. I said sure I would like to try another holster. Overall, its a good place to go if you wanna shot your handgun for leisure not so much for a practical qualification standpoint because you aren't suppose to kneel and do things like that when you shoot. On the website it says only 1 shooter per lane but that bs, I guess that just depends on how busy it is which if you go on the 1st or 15th, good luck since its free for LE and Military. Stay away from this place. I said I use to come here all the time but lost my card, they asked for name and phone and I said I do not remember the phone # from way back so they looked up my name and said I have never been in? He was firm enough to let us know these are deadly weapons and he is the boss but caring enough not to make us nervous. Visit T-Mobile cell phone stores and discover T-Mobile's best smartphones, cell phones, tablets, and internet devices. So I took the class and got some ammo and targets, boy has the prices gone up! The price for the lane is great. I just packed up and left. Learn more. They do not have a lot of inventory but have a little of everything such as bows, guns, arrows and reloading materials. Newport News, VA 23608. No one ever called me. Will NEVER recommend this place to anyone. Edit.css-1mpk29p{width:24px;height:24px;display:inline-block;vertical-align:middle;position:relative;overflow:hidden;top:-0.1em;fill:rgba(43,39,60,1);}.css-1mpk29p::before{position:absolute;display:block;left:0;}.css-1mpk29p::after{content:'';display:block;position:absolute;left:0;right:0;top:0;bottom:0;}.css-1mpk29p svg{position:absolute;width:100%;height:100%;fill:inherit;display:block;left:0;top:0;right:0;bottom:0;}. Still coughing from leaving the range. Don't go there! Find more Gun/Rifle Ranges near The Marksman. Would never come back. Depending on who you deal with, the customer service ranges from good to really great. I finally had someone welcome me and ask me if I need anything. Theey also sell some other LE stuff and shooting accesories. I shoot at a lot of ranges and I can't recall seeing ventilation not keeping up with even a crowded fast shooting room. The rental counter has many choices in brands and calibers. 12 reviews of The Marksman "It was great to have an archery and a gun range at the same place. From the moment I walked through the door to the end of my visit I had this overwhelming sense of perceived bias from one of the older customer service reps working both days i visited this store. Odd but their house, their rules.Range impression: The shooting facility is a bit dated. I had to find out from UPS that they had been delivered on a Friday, before noon. I'm not sure if anything has changed since their review compared to mine, but I didn't experience the issues the other reviews mentioned. Yeah right, I told him I stood there the day before and watched him do it. After several minutes he retrieved my weapon along with the background check information and had a second separate associate from the original young man who helped me look over my paperwork that had already been entered and checked through the system. I used to have  membership here for a while and would practice almost every Sunday with my service pistol. In all only public range I would recommend is C2 or colonial shooting academy. Phone number. Do not think about going if you have respiratory issues. View our low cost plans with no annual service contracts. It's clean inside and doesn't look awfully run down like some places I've been to in Hampton and Va Beach. The person treated me like an idiot for not knowing what holster I wanted and then in the very next breath said that it takes a long time to find the right holster. Three groups weren't minding one of the four gun rules "Always Be Sure Of Your Target And What Is Behind It" and were routinely aiming for points near the bottom of their targets and hitting the floor. I found the staff to be friendly and hospitable.The shooting range is it's best asset. I waited all Saturday and all Sunday (mind you they are open seven days a week) and still no call. Upon returning several days later I entered the marksman to yet another unwelcoming atmosphere thanks to the same older man who was snarling at me last time I entered the store. Depending on who you deal with, the customer service ranges from good to really great. Nice thing about an eight lane shooting range is the line moves pretty quick. I suggest you bring your own hearing and eye protection because the rentals are cleaned but not thoroughly enough. I went in because the site said they had the gun I want, I stood around for 10 minutes waiting for someone, then when I finally got to talk to someone, they didn't know where the Sig's were in the store, and wouldn't look anything up on the computer to see if they even had the gun in the store. Edit.css-1mpk29p{width:24px;height:24px;display:inline-block;vertical-align:middle;position:relative;overflow:hidden;top:-0.1em;fill:rgba(43,39,60,1);}.css-1mpk29p::before{position:absolute;display:block;left:0;}.css-1mpk29p::after{content:'';display:block;position:absolute;left:0;right:0;top:0;bottom:0;}.css-1mpk29p svg{position:absolute;width:100%;height:100%;fill:inherit;display:block;left:0;top:0;right:0;bottom:0;}, Based on info from the business and our users, “Oscar is awesome to work with if you have any questions, the lady on the other hand isn't much help away from the register.” in 4 reviews, “They require you to take a safety class which really is a rules and regulations that cost $10 but gives you the basics of what you need to know.” in 3 reviews, “They took the time to explain the basics of using a firearm, as well as, how to safely discharge one.” in 2 reviews. I signed up for a private lesson and my instructor was Steve. I found the staff to be friendly and hospitable. Mr. Hoen is very professional, easy to talk to, and thorough. prices good and friendly. Very dirty and very cramped shooting stalls. The most unprofessional business I've ever been to. I'm very disappointed with the service and the attitude that I was faced with, the manager or owner said that this is exactly why they have a restocking fee so that people like me don't rent stuff from them. My girl and I went to shoot because we were sitting in our vacation resort during a hot day wanting to do an indoor activity. I have never had to wait for a lane so this is a plus. How do you rate a place with so many components to consider? My mouth dropped at seeing the air clear as a huge visible cloud of smoke formed and drifted down range. They are very military-friendly and they offer free range access to military and law enforcement on the 1st and the 15th of every month (funny how that coincides with military payday). The prices for firearms at colonial shooting academy are 50-100 bucks cheaper than marksman. HEALTH HAZARD!! 14$ and I had brought ear and eye protection and ammo, so not bad. on Jefferson Avenue East for approximately one mile. Little to my surprise I was met with a 15% restocking fee when I decided to exchange the holster. You are only allowed to shoot handguns here so no AR-15 practice allowed! There's not much of a selection of guns or accessories. I was finally on my way. Not sure what their overarching customer service principle is, but it's atrocious. It was very off putting to see a small business treat a customer like that. I went in on Friday night and an employee verified they had been received, but then told me the lady who does the processing had gone home and that I should get a call the next day.