This appreciation leads to your customers loving your brand and much more. Amazon makes it clear that we are not allowed to reach out to our customers one-on-one. Required fields are marked *. Your customers have that same ‘aww’ feeling when they receive a ‘thank you for your purchase’ note from you. Your well-designed product next to the handwritten thank you note will increase the likelihood of your customer sharing a photo of their purchase on social media. Showing sincere appreciation is one of the easiest ways to build a closer relationship with buyers as they move through your customer journey map. Although you have to be careful with discounts as they can train customers to wait for deals, sending a discount to a new customer is usually a cost-effective way to get them to return and make another purchase. But even if you’re hoping to show gratitude to all of your customers, you don’t need to spend a ton of money to create moments of delight. As mentioned earlier, you will need to invest some time if you’d like to send a thank you note to every customer. Just thought I’d send you a quick note and say thanks for shopping with us. There’s a handful of important things to remember before putting pen to paper. So regardless of what you sell, the benefits of a simple thank you note are clear. Sending the perfect thank you doesn’t need to be complicated. Be too cynical. Find him on Twitter @philbilly86, Test our e-commerce solution for 15 days free of charge, © All rights reserved 2020. I'm loving the #falksalt sample from #hellofresh #HelloFreshTips #salmon #kale @HelloFresh pic.twitter.com/detl2FpJ9a. A loyal customer is willing to buy from you again and willing to spend more on a single purchase. If you’re creating discounts, make sure you use a unique coupon code so that you can track how effective it is. However, new and growing stores do have a set of differentiators worth investing in: product, brand, and customer service. Customers love sharing pictures of their haul on Twitter, and spreading the brand name by throwing their stickers on cars, laptop cases and everything in between. I’m sending a MageHost hoodie as a token of appreciation. Customer engagement means that your customer is paying attention to your brand. When she's not arguing passionately about customer service, she's usually outdoors rock climbing or snowboarding. But genuine personalisation is what makes the difference. The great part of videos is that it’s impossible to fake being personal. In a world full of options, I wanted to take a moment and say thanks for choosing us. Don’t let your website speed be a letdown. From deciding what to charge your customers, to figuring out insurance and tracking, this comprehensive guide will walk you step-by-step through the entire process. And you don’t want to be one of those brands. The personalisation in your thank you for your purchase note should be noticeable, honest and relevant in order to really hit home. A simple little thank you note can make your customer feel loved and send their lifetime spend through the roof. They are primed to be “delighted” with just a little extra effort. I thought I’d send you a quick thank you note to say hi and thanks for shopping with us. Take a look at the following thank you for your business quotes to see how all these elements can create the perfect thank you note: Now that you’ve seen the important parts of creating a thank you note, it’s time to learn how to put it all together! Going out of your way to make your customer feel appreciated is something worth investing in! When you get a handwritten thank you note from the company you ordered your backpack from, that's great customer relations. Don’t forget that the point of this is to build a relationship with your customer. Your feedback on our beta hosting plan is much appreciated. Below are a few standout examples from stores who understand the value of delivering a small surprise. Creating a loyalty program to keep customers coming back is one of the best investments for a small brand. Below, you can see a thank you note from the team at Xfinity. Make the card special by adding why you’ve enjoyed the experience with them. We'll also send you updates on new educational guides and success stories from the Shopify newsletter. You can use handwrytten for sending handwritten letters to your customers. Always always always use the person’s name. The customer knows how much time you’ve really put in. Thanks again for your support.We value you!Looking forward to a long-term partnership with CoveritUp.CheersYour Team at MageHost. Appreciating customers for their constant support is #1. ‘First impressions last’, so by making your first experience a memorable one, your customer will come back. Magento is our first love & to make it even better for you, we have leveled up with MageHost and extended our services to Magento development. sales-ey is a major turn off. trying to be creative without giving them all the scenarios of why it’s more beneficial to deal with someone face to face or someone locally. Send videos in a post-purchase follow up, or as a separate interaction entirely.