Bob's Discount Furniture announced that its 2018 golf outing raised $635,000 for children's charities. Learn how to stay safe during COVID-19 in our new guide: Unsubscribe easily. They had to send a tech 3 days later to rebuilt it again, only after I threatened to throw the slat through their store window because I was getting nowhere with customer service. Found inside Page 129 that the plaintiff furniture retailer would soon be entering its market under the federally registered BOB'S DISCOUNT FURNITURE mark , the defendant changed the names of a number of its stores to BOB'S DISCOUNT FURNITURE AND MORE . Once the technician left the customer service agent we were speaking to stated that the service technicians report said that there was nothing wrong with our sofa and it was normal wear and tear. It is a scam. It's already pealing on top. I asked why since they are already coming to take the crappy one away and they said that's policy. Extremely poor quality for a very high price. The store refuses to process the replacement without return of the old rug yet will not provide a return shipping label Apparently per their policy the product must be physically returned in person and the replacement picked up at the same time. If You're Looking for a Terrible Experience, This is Definitely the Place - :/, WORSE FURNITURE STORY EVER (Bob's Discount Furniture, MANCHESTER, CONNECTICUT). Tip for consumers:My family purchased a defective rug through Bobs Woodbridge location with several hundred loops releasing from the backing. It was a horrifying experience. Twitter Share on linkedin. FAQ. Copyright 20042021 Yelp Inc. Yelp, , and related marks are registered trademarks of Yelp. It sucks! They refuse to reimburse me and they will not send a replacement headboard. My family purchased a defective rug through Bob's Woodbridge location with several hundred loops releasing from the backing. Bob's Discount Furniture, LLC. Come check out our new stock of Walnut & Birch wood butcher block tops! I finally calle the Protection plan they sold me, turns out the wood that is exposed is NOT covered, fabric under is NOT covered. What is Breakfast with Bob's? Compare how recession-proof Bob's Discount Furniture is relative to the industry overall. I waited the two weeks. This has been, by far, the worst experience I've ever had buying furniture and NEVER WILL I EVER purchase furniture from Bob's again!! The company's filing status is listed as Active. Looks good on the showroom floor but use your couch and the material stretches and pills. We were sold a vanity that won't even exist until 2022 at the earliest. I don't have 1 good thing to say about them. There was also a tear in the sofa cushion I ordered, which I have not received a replacement for. I sent a follow up email in an attempt to get some sort of resolution but never received a response. Bob's Discount Furniture | 19,446 followers on LinkedIn. I literally have to check these things weekly. This call taking place in August- I was told that the pieces wouldnt come until September. Totally disgusted and upset. We bought Sofa and love seat and its leather ripped off 2-3 years. I purchased a coffee table from my local Bob's (and was told the product is available) but the day after I purchased it I got an email that it was on back order. I contacted them only to be told the problem is not covered under the warranty. They sent me some plastics to install by myself. I had to live with it for 30 days before I could return the bed. 14 hours ago Found insideA particular sofa, for example, can represent class status (a Missionstyle settle or a couch from Bob's Discount Furniture?), or the importance of comfort, leisure time, and family. Defining the Style Home renovation and doityourself In-Home Service. The cushions had essentially flattened to nothing. I was then connected to someone higher up in customer service, who gave me her direct line and promised to resolve all of my issues, along with compensation. Absolute WORST experience. Almost my entire previous home had been furnished by Bob's and the quality, delivery and customer service had been perfectfast forward to October 2020 when I was moving into a new home and purchased 4 rooms of furniture. Were in this together! Found inside Page 588BOB'S DISCOUNT FURNITURE BABY & JUVENILE BOB'S Du.com FURNITURE & ACCESSORIES FURNITURE i Cribs 1 Hand Painted Furniture 24 Payton St. Lowell , MA . I Strollers Jogging Strollers 1 Cradles 978-458-2557 Route 1 Seabrook N.H. I Travel The sales staff takes a lot of the heat I'm sure, but their assistance is to simply tell you to call Customer Care, which is an absolute joke of a service and clearly where they are saving the money Michael Skirvin the CEO is a jerk and a poor man's 2-bit used car salesman. Finally getting someone to come to service the sofa with these pieces happened in October. All said it covers anything and everything except dog bites. Join other users and spend much less money with these amazing Bob's . That's a first for any delivery service. Found insideAs the scuffed apartment door shut behind him, I sat on our sagging Bob's Discount Furniture couch surrounded by dirty lunch plates, stared blankly at our antique fireplace with his still-glowing laptop on it, and wept. Consumers complaining about Bob's Discount Furniture most frequently mention customer service, goof proof and discount furniture problems. They took me for over $300 on this insurance don't waste your money by from Wayfare.com it's the same to better quality for less money I have to buy a new living room set and it won't be from Bob's never again it's not the money it's the principle. If you want a horrific experience, this is your best choice for a customer service nightmare. We bought a lesser quality bed set months ago because we were told with supply chain issues that this was the only set we were GUARANTEED to get in the shortest amount of time. It is policy of Bob's Discount Furniture, LLC, to provide equal employment opportunity to all employees and applicants for employment. Sean was our sales associate who gave us his card and let us walk around and look at different items on our own. Categories. I've had to disconnect the light to prevent overheating and a possible fire. Worst quality furniture. I contacted Bob's for the 1 year warranty and again I get, the issue is not covered. Bob's Discount Furniture. Found inside Page 504423810 Personnel : Michael Benard ( Pres ) Ed Reeves ( VP ) Bob Merrill ( Gen Mgr ) BOBCAT OF NEW YORK INC . ( CEO & CFO ) Web Site : www.bobit.com Year Founded : 1961 Emp .: 150 BOB'S DISCOUNT FURNITURE Business Description : INC . For an average discount of 20% off, shoppers will get the ultimate savings up to 30% off. The official Facebook page of Bob's Discount Furniture! The furniture continued to peel. On the day they were supposed to remove it, it didn't happen. You get the yes girls who tell you one thing and then do something else. Found insideShe powered up her laptop and surfed through some furniture sites. She settled with Bob's Discount Furniture. She liked the idea of outfitting a living room for less than one thousand dollars, including end tables. The only locally owned and operated discount mattress store in Colorado Springs, Bob's Discount Mattresses provides the customer care of a small business - with the . Bob's Discount Furniture accepts credit cards. So they didn't voluntarily refund the difference for the good proof I had to call them. We carry a wide variety of different mattresses at budget-friendly prices, and we offer flexible financing.. The price is linked to how much you spent. Well start sending you the news you need delivered straight to you. Customer service offered us nothing. Every call to their help center requires 1 hour and a half on hold. Customer Support & Self-Service. Found inside Page 29Through the Bob's Discount Charitable Foundation , it supports numerous charitable and non - profit organizations . Bob's Discount Furniture was founded in 1991 by Gene Rosenberg and Bob Kaufman , current chairman and president . Spent almost $3000 for the set. The couches look good but they are cheap material. Why is my furniture taking so long to be scheduled for delivery? Carol Glaser Chief Merchandising Officer, EVP at Bob's Discount Furniture Manchester, Connecticut, United States 500+ connections No person shall be discriminated against or harassed because of race, religion, color, sex, age, national origin, handicap, disability, citizenship, veteran or military status, or any other protected status in accordance with federal and state law and is . However, we are a Military family that has relocated from Virginia to San Antonio, Texas which is a 24-hour drive from the store and 14 hours away from the closest Bobs location in Manchester Missouri. 749 reviews from Bob's Discount Furniture employees about Bob's Discount Furniture culture, salaries, benefits, work-life balance, management, job security, and more. I bought my recliner set from Bob's Furniture almost two years ago. He stated that I needed a new sofa and it should be covered in the manufacturers warranty. - Place anywhere in your space using my AR . They are so slick that they make you wait for furniture that they don't have by sending pieces of an incomplete set and then you almost have to wait for the other to arrive no matter how long it takes to get to you because you already have a portion of the set. I bought a recliner couch and within 24 hours after delivery the recliner broke in mid recline and a piece fell off and rolled on my floor. Save money on things you want with a Bob's Discount Furniture promo code or coupon. Bob's Discount Furniture is the place to shop for mattresses, box springs, foundations, and frames all in one spot. Found inside Page 81Ah, this was actually part of Chapter 6 that, as the great theologian Bob (from Bob's Discount Furniture) would say, just kept growing and growing. Devotion is so critical to the whole #iamholy lifestyle that I had to commit a DO NOT SHOP HERE. Be the first one to find this review helpful. See reviews, photos, directions, phone numbers and more for Bob S Discount Furniture locations in Savannah, GA. Actual stores? I would love to work for a company with such a great reputation." Example #2: "I want to work for Bob's Discount Furniture, Inc. because I shop here all of the time. Its ridiculous to have customers wait 4 months for a delivery of any product. 49.7k Followers, 242 Following, 1,800 Posts - See Instagram photos and videos from Bob's Discount Furniture (@mybobs) Bob does the work so you can enjoy the discount on furniture, rugs, mattresses and home accents. I started to feel the support bar in my back, when I unzipped the cover it was just plain foam, and they wouldn't give me what I paid for. Ordered $3300 worth of bedroom furniture. I called the number and it was a disconnected line. They do not stand behind their product. Found insideThe minute we walked into the house where I had grown up, with its threadbare rug and Bob's Discount Furniture living room set, I was convinced that this was the baddest idea in a world of bad ideas. All the sophisticated veneer I had The delivery people were courteous and efficient. I was told it would take 48 hours to receive an email stating that I was having a refund done and an order placed for the new sofa. Why do I have to pay for delivery when other retailers offer free delivery? Two of them came with damage. I bought a modern white leather sectional from Bob's Discount furniture. Found inside Page 120At the end of 2017 he was working at Bob's Discount Furniture, a Connecticut-based retailer, as its chief information officer. Asked in 2012 what he had learned from the data breach, he said, 'I've learned an awful lot about the payment The plastic zippers broke off of the cushions on the back of the sofa, the seat started to bow and the fabric started pulling and pilling horribly. The set along with the protection plan and delivery fee cost me almost $1000. Found inside Page 190BOB ZACHARIAH , AUSTIN , TX , dba ABIJON DESIGNS INTERNATIONAL : 1,910,146 , pub . 5-16-1995 . Int . Cl . 25 . BOB ZANY ENTERPRISES , INC . , SHERMAN , CA : 1,491,063 , canc . Int . Cl . 16 . BOB'S DISCOUNT FURNITURE , INC . Let's look at some of the complaints: Bob's Discount Furniture. We use cookies for analytics, personalization, and ads. 3. The service technician called the customer service line and submitted photos of our sofa. Bob's Discount Furniture, founded in 1991 and headquartered in Manchester, Connecticut, is a retails home furniture that offers couches, sofas, tables, dining . I would tell everyone I know not to buy from them, take your money somewhere else for better quality product and service. Were in this together! Bob's is located at 45 Woodbridge Center Drive in Woodbridge, NJ. . I have owned a dresser for about 4 months. When they delivered my bed, 4 months after it was promised, the delivery team, built it wrong, took it apart, rebuilt it and had a left over slat which they told me was "not necessary" along with a draw that wouldn't open or close. 749 reviews from Bob's Discount Furniture employees about Bob's Discount Furniture culture, salaries, benefits, work-life balance, management, job security, and more. By the time Bob's showed up, it was a few months after the 12 months. So, I sit and wait with no place to sleep and no access to my main bath. No directions came. The money will benefit organizations selected by Bob's Discount Furniture's Charitable Foundation, including the Nutmeg Big Brothers Big Sisters, Camp Rising Sun, Family & Children's Aid, Connecticut Children's Medical Center, and Cardinal Cushing Centers. - View furniture to scale with incredible quality and detail. See all 8 articles Preparing for Delivery Based on our data team's research, Mike Skirvin is the Bob's Discount Furniture's CEO. A week goes by and no refund. Their business model sucks. The bedroom set we ordered was delivered with a huge scratch in the dresser and the bed frame was missing parts. What needs to be done is it needs to be replaced! Upon making the purchase I explained that my profession requires frequent moves and I was assured that Bob's is a nationwide company that cares about their customer especially those of us that serve. They came this morning, dropped 8 huge boxes of heavy furniture and blocked doorways, including my bathroom! Last time wont recomed to Anyone. Products used:Sectional, Dining Room, kids Bedroom. There is no way any of those shysters are looking at (or care about) these reviews let alone respond and actually hold themselves accountable. I would never buy from BOB's furniture ever again. I went to the store and while they were shocked at the horrendous service, they still couldn't manage to resolve my issue today. THIS PLACE IS A SCAM. Products used:Complete recliner set with sofa, loveseat and chair. It must have been sold to another customer. The assembler stripped some of the bolts in the bunk bed and the chairs to the table. I would never recommend to my friends and family for any products from this store. According to our data, the highest paying job at Bob's Discount Furniture is a Sales Manager at $62,000 annually while the lowest paying job at Bob's Discount Furniture is a Sales Associate at $24,000 annually. Poor quality products and on the name of discount furniture. The bed was absolutely TERRIBLE! In my opinion, skip Bob's elsewhere for yout next furniture purchase, 3 sales people talked me into this goof proof insurance from Gardian. Bob's Discount Furniture contact information - compared. We stopped in the Bridgewater NJ store to look at a bedroom set we saw online and wanted to see it in person before ordering. or is this a case of you get what you pay for? Experiences with Bob's Discount Furniture. NEVER buy from this company! I will buy my mattress from another place since they offer free delivery and their prices are comparable to Bob's and end up being cheaper when you don't pay for delivery. Pretty much don't waste your time at bobs honestly, When you do ask him to call me too i got a size 12 for him, Gain trust and grow your business with customer reviews. They also came earlier than promised. That cute little guy on TV isn't going to get anymore of my business. I bought a sofa bed from Bob's in January 2020, it was supposed to come with a memory foam mattress. We value your privacy. Headquarters: 428 Tolland Tpke, Manchester, Connecticut, 06042, United States. . Bob's Discount Furniture. Example #1: "I have researched Bob's Discount Furniture, Inc. a great deal and am very happy with the positive reviews I came across, online. Find a store near you, or shop online for convenience and delivery. I would never buy from BOB's furniture ever again. Bob's Discount Furniture, LLC is an Illinois LLC filed On December 15, 2014. Additionally, take care of any bedding needs with the store's blankets, sheets, pillows, and mattress protectors. It is policy of Bob's Discount Furniture, LLC, to provide equal employment opportunity to all employees and applicants for employment. After more than doubling in size the past 10 years, the 69 store Bob's Discount Furniture chain has executed a succession strategy. The private equity firm Bain Capital announced on Monday that it had agreed to buy a majority stake in Bob's Discount Furniture, the chain of stores known for its low-tech commercials featuring its founder, Bob Kaufman. Found inside Page 62I made it my business when I came to Bob's to meet everyone in the organization (having left a company with 120,000 people). And I did it. In Ted's work at Bob's Discount Furniture, and his many years at the TJX Companies Customer service agent stated that that was incorrect and it would take two weeks to hear back. I get another notification that they have set another date for delivery. No phone call. I was told different things by different customer service agents and not one of them actually helped in any way. They told me I could return the mattress for a new one but would have to pay a delivery fee again. I would never recommend anyone to do business with Bob's Furniture store. I purchased a pub style table along with 2 pub chairs. Need . Bought a 3 pieces leavingroom set got 1 Piece delivered after 3 weeks. Tip for consumers:This business is extremely unorganized. He said I would have to call customer service again for them order the part and then get the part mailed to my house. Cusomer service is unprofessional. The material this couch was made with is cheap cheap cheap. 25"x60" for only $144.99. Bob's Discount Furniture is a retail furniture chain with locations across the United States. Found inside Page 100The defendant's attorney can, in turn, refute that evidence in a rejoinder. refused to pay Case in Point 5.4 Yvette Downey bought a children's bedroom set from Bob's Discount Furniture Holdings, Inc. She later discovered that it was Found inside Page 2723DO THE BOSTON GLOBE THE WASHINGTON POST GLOUCESTER DAILY TIMES DAILY TIMES CHRONICLE DEER PARK DO DO THE DAILY NEWS BOB'S DISCOUNT FURNITURE 01-02 PI 09MA0600129 01-09 P109MA0600154 01-09 P109MA0600155 01-09 PI 09MA0600156 01-09 PI Fast forward another 3 months, I ordered a different coffee table and this time by phone (the website also showed available and I asked the sales rep who helped me order by phone and she said it would take max a month to receive). From the moment you walk into a Bob's Discount Furniture store, or begin to shop online, to the final delivery of your new furniture, we're here to support you and instill confidence that you . There are 20 selected Bob's Furniture promo codes on SaveDoubler. Brady has helped me a lot and was up front with all of the information regarding delivery and the goof service plan. I expected more from Bob's and DO NOT recommend giving your business to a company that treats customers this way. Bob's Discount Furniture was founded by Rosenberg and Bob Kaufman in 1991 in Newington, Connecticut. Bob's Discount Furniture's co-founder, Gene Rosenberg, was inducted into the American Furniture Hall of Fame in 2013 for his contributions to the U.S. furniture industry. Read More. Bob's Discount Furniture. I will use milk crates and cardboard boxes if necessary before I ever buy from Bob's again! Now I have to start from the bottom. These chairs aren't even used on a daily basis so it really shows the level of poor craftsmanship. They came out to service the furniture for a $75 fee. I believe in offering untouchable values every day of the year and that's why I don't have phony sales , phony gimmicks or coupons. Found inside Page 122His new couches came from Bob's Discount Furniture . I sink down into one of the couches and let Goob pool into my lap . I scratch beneath her chin and smile at the soft vibration of her purrs . When I moved out , Nathan and I had been They stated that there was no notes in the computer. Below you can compare and contrast the 4 ways to contact Bob's Discount Furniture by looking at which ones are the fastest and which ones other customers . Company Description: Bob's Discount Furniture operates about 70 furniture stores (some featuring mini-golf courses and complimentary refreshments) in 12 US states in the Northeast, Mid-Atlantic and Midwest. Extremely upfront with all information. More than 135. Bob's Discount Furniture is a low-price furniture and bedding retailer with 57 showrooms in11 states in the Northeast and mid-Atlanticregions. I disagreed and stated again what the technician had said. This company does not care about their customers! Paid for white glove delivery and set up. The company acknowledged the defect and has approved a replacement. I would like someone contact me as i need to speak to bob i have a very big com plate and i want to speak to the owner thank you, Sitejabbers sole mission is to increase online transparency for consumers and businesses, Sitejabber has helped over 100M consumers make better purchasing decisions online, Suspicious reviews are flagged by our algorithms, moderators, and community members. avril 22 2021, 3:28 pm. Horrible customer service. Additionally, the Bob's Outreach program was created as a separate entity to help schools and children-related charities. ConsumerAffairs is not a government agency. Enjoy reading our tips and recommendations. And a light contained in the retractable center console of the sofa won't turn off. At Bob's, great sleep doesn't cost an arm and a leg. At first it was great. corporate phone number: (860) 645-3208 Average Rating and Total Reviews I called again spoke to another supervisor who said she would get back to me the following day. Translation: I was being held hostage for another weekend while I waited for them to return and do their job. Bob's Discount Furniture has a consumer rating of 1.57 stars from 315 reviews indicating that most customers are generally dissatisfied with their purchases. 4.4. My furniture is less than a year old and it looks like I have had it for decades. I then asked for my claim to be escalated and to speak to his manager. Thanks for using a poor woman money. By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. Bob's Discount Furniture ranks 330th among Furniture sites. I waited four days and called customer service again. Instead, they simply leaned my furniture up against the wall. Not happy! Tip for consumers:Avoid if you're looking for a professional and pleasant customer service experience. It should be covered because this claim started four months after I bought the sofa. Never Ever Take Part Delivery of ANYTHING. The customer servcie is horrible! 143 were here. Found insideMyron had bought it from a place called Bob's Discount Furniture, though originally he had been resistant because Bob's radio commercials were four steps beyond grating.
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